A proven methodology

We recognise the continuously changing nature of diagnostic services. Therefore we deliver a unique range of solutions designed to provide specialist support at every stage of the lifecycle – planning and procurement to implementation, demand optimisation and ongoing performance management.



Every project starts with a clear plan, and we like to tailor-make plans specific to your service. We make certain the plan is based on your data and circumstances. We’ve learned that unless we discover what is actually happening – metrics, costs, performance, problems – any plan won’t deliver on expectations and won’t last the course. So, if you work with us, expect us to ask lots of questions! We’ll use your data to build a true picture, develop a personalised plan to improve your diagnostic service.

Meet the team
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Every NHS diagnostics team wants to deliver a high-quality service that can meet the needs of its population whilst remaining within budget. It’s a tough ask, particularly when demand is continually increasing. We have more than a decade’s experience in transforming diagnostic services, so they not only hit this target, but future-proof services for years to come. We’re the leading Diagnostics transformation team in the UK and you can trust us to deliver.

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Our team have assisted our clients in procuring diagnostic service contracts in order to provide improved and cost-efficient services. However, unless these contracts are managed effectively, the potential value can be lost. It’s why we put so much effort into putting in place effective mechanisms for managing these contacts throughout their life. With more than 5,000 NHS contracts under management, we know how to ensure you get the most out of your contract.

They are not the kind of nameless, faceless consultants who make surface level recommendations and then leave before the real work begins. They know their stuff and can make intelligent conceptual leaps – they have more than the obvious in their repertoire. If there are savings to be had and you engage properly as a client, they will tough it out with you and deliver them.

Alison Masterman

Environment and Infrastructure General Manager

Basildon & Thurrock University Hospitals NHS Foundation Trust

How we delivered £200m in savings for the NHS

For 25 years we’ve been helping our NHS clients improve the value they get from contracts and equipment-related spend. We’ve helped them save more than £200m – not just by giving good advice, but by rolling up our sleeves and delivering lasting results.